CancellationMy Funded Fx
GTC 12. RIGHT TO WITHDRAW FROM A CONTRACT
GTC 12.1. If you are a consumer, you have the right to withdraw from a contract without giving a reason within 14 days of its execution (see GTC clause 2.10 for details on the time of execution of the agreement). PLEASE NOTE THAT IF YOU START PERFORMING DEMO TRADES BEFORE THE EXPIRY OF THE SPECIFIED TIME LIMIT, YOU LOSE YOUR RIGHT TO WITHDRAW FROM THE CONTRACT.
GTC 12.2.Your withdrawal from the contract must be sent to our email address [email protected] within the specified time limit. We will confirm the receipt of the withdrawal to you in text form without undue delay. If you withdraw from the contract, we will refund you without undue delay (no later than 14 days after your withdrawal from the contract) all fees we have received from you, in the same way in which you paid them.
GTC 12.3. The Provider is entitled to immediately withdraw from the Contract in the case of any breach by the Customer specified in GTC Clause 10.
GTC 13. DEFECTIVE PERFORMANCES
GTC 13.1. If the Services do not correspond to what was agreed or have not been provided to you, you can exercise your rights from defective performance. The Provider does not provide any guarantee for the quality of the services. You must notify us of the defect without undue delay to our email address or to our address listed in GTC clause 11.2. When exercising the rights from defective performance, you may request that we remedy the defect or provide you with a reasonable discount. If the defect cannot be remedied, you can withdraw from the contract or claim a reasonable discount.
GTC 13.2. We will try to resolve any complaint you may lodge as soon as possible (no later than within 30 calendar days), and we will confirm its receipt and settlement to you in writing. If we do not settle the complaint in time, you have the right to withdraw from the contract. You can file a complaint by sending an email to our e-mail address [email protected]
GTC 2.6. The fee is paid for allowing you to access the Myfundedfx Trading Challenge, or the Services provided under the Myfundedfx Trading Challenge. The Customer is not entitled to a refund of the fee, for example, if the Customer cancels the Customer’s Client Section or requests the cancellation by email, if the Customer terminates the use of the Services prematurely (for example, fails to complete the Myfundedfx Trading Challenge or the Verification), fails to meet the conditions of the Myfundedfx Trading Challenge or the Verification, or violates these GTC.
GTC 2.7. If the Customer lodges an unjustifiable complaint regarding the paid fee or disputes the paid fee with the Customer’s bank or payment service provider (e.g. through chargeback services, dispute services, or other similar services), on the basis of which an annulment, cancellation or refund of the fee or any part thereof is requested, the Provider is entitled, at its own discretion, to stop providing to the Customer any services and refuse any future provision of any services.
GTC 2.8. Your choice of the option of the Myfundedfx Trading Challenge that you select when making an order shall also apply to the subsequent Verification. You will start the subsequent Verification and, possibly, other products related thereto, with the parameters and the same currency that correspond to the option of the Myfundedfx Trading Challenge selected by you. Once you make a selection, it is not possible to change it. If you are ordering a new Myfundedfx Trading Challenge, the restrictions specified in GTC clause 2.8 shall not apply.
GTC 2.9. The Provider reserves the right to unilaterally change the fees and parameters of the Services at any time, including the parameters for their successful completion. The change does not affect the Services purchased before the change is notified.
GTC 4.5. The Customer may at any time request the cancellation of the Client Section by sending an e-mail to [email protected] Sending a request for the cancellation of the Client Section is considered as a request for termination of the contract by the Customer, with the Customer being no longer entitled to use the Services, including the Client Section and Trading Platform. The Provider will immediately confirm the receipt of the request to the Customer by email, whereby the contractual relationship between the Customer and the Provider will be terminated. In such a case, the Customer is not entitled to any refund of the fees already paid or costs otherwise incurred.
GTC 6.1. After paying the fee for the selected option of the Myfundedfx Trading Challenge, the Customer will receive the relevant login data for the Trading Platform at the e-mail address provided by the Customer or in the Client Section. The Customer activates the Myfundedfx Trading Challenge by opening the first demotrade in the Trading Platform.
IF YOU ARE A CONSUMER, YOU ACKNOWLEDGE THAT, BY OPENING THE FIRST DEMOTRADE, YOU EXPRESSLY DEMAND THE PROVIDER TO COMPLETE THE SERVICES BEFORE THE EXPIRY OF THE PERIOD FOR WITHDRAWAL FROM THE CONTRACT, WHICH AFFECTS YOUR RIGHT TO WITHDRAW FROM THE CONTRACT, AS SPECIFIED IN MORE DETAIL IN CLAUSE 12.
If you do not activate the Myfundedfx Trading Challenge within 30 calendar days of the date on which it was made available to you, your access to it will be suspended. You can request the renewal of access via the Client Section or by sending an e-mail to [email protected] within 6 months of the initial suspension, otherwise we will terminate the provision of the Services without any right to a refund of the fee. The Myfundedfx Trading Challenge lasts for 30 calendar days from the date of its activation.
GTC 15. OUT-OF-COURT CONSUMER DISPUTE SETTLEMENT
GTC 15.1. It is our objective that our customers are satisfied with the MyFundedFX LLC services; therefore, if you have any complaints or suggestions, we will be happy to resolve them directly with you and you can contact us at our e-mail address or at our address listed in GTC clause 11.2.
GTC 15.2. This section 15.2 applies only to a consumer who is at the same time an US resident. The Dallas County Dispute Resolution Center, with its registered office at 100 Crescent Court Suite 700 Dallas, TX 75201, United States, website: LINK, is responsible for the out-of-court settlement of consumer disputes. You can also use the platform at the following website to resolve disputes online: LINK.
Mon – Fri: 24h
Myfundedfx is the trading name of MyFundedFX LLC, United States. Myfundedfx.com and my.challenge.Myfundedfx.com is owned and operated by MyFundedFX LLC, registered office at 2112 Boll Street Unit 233, Dallas, Texas 75204, United States (TIN No. 86-2548217) All content published and distributed by MyFundedFX LLC and its affiliates (collectively, the “Company”) is to be treated as general information only. None of the information provided by the Company or contained herein is intended as (a) investment advice, (b) an offer or solicitation of an offer to buy or sell, or (c) a recommendation, endorsement, or sponsorship of any security, company, or fund. Testimonials appearing on the Company’s websites may not be representative of other clients or customers and is not a guarantee of future performance or success. Use of the information contained on the Company’s websites is at your own risk and the Company and its partners, representatives, agents, employees, and contractors assume no responsibility or liability for any use or misuse of such information. Trading in financial markets is a high-risk activity and it is advised not to risk more than one can afford to lose! MyFundedFX LLC does not provide any of the investment services listed in the Capital Market Undertakings Act No. 256/2004 Coll. The information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local laws or regulations. Myfundedfx is not a broker and do not accept deposits. ©2022 All Rights Reserved by MyFundedFX LLC
All content published and distributed by MyFundedFX LLC, MyFundedFX, and its affiliates (collectively, the “Company”) is to be treated as general information only. None of the information provided by the Company or contained herein is intended as investment advice, an offer or solicitation of an offer to buy or sell, or a recommendation, endorsement, or sponsorship of any security, company, or fund. Leveraged products such as CFD’s and Forex trading are complex instruments with a high risk of losing money. The products offered are intended for professional and retail clients. Please note that client accounts could sustain losses of deposited funds or in some cases even exceeding their deposit amount. Please note; The information on the website is not directed at any jurisdiction and is not intended for any use that would be contrary to local law or regulation. MyFundedFX LLC is a registered entity in Texas, USA and is compliant with all necessary laws and regulations provided in accordance with local and federal jurisdictions. Copyright (c) 2022. All right Reserved. MyFundedFX LLC.